Privacy policy

In compliance with Personal Data Protection regulations and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, "GDPR") and with Organic Law 3/2018 of December 5, on the protection of personal data and the guarantee of digital rights (hereinafter, "LOPDGDD"), the following information is provided regarding the processing of personal data carried out by AcceXible when responding to inquiries received via the contact email or other communication channels.

1. Who is responsible for the processing of your data?

2. When do we collect your personal data?

Data is collected when you use our contact form, when you request a demo, or when you contact us through the communication channels we make available to our customers and potential customers.

The data processed will be those provided by the sender related to the query.

3. Purposes and legitimacy for the use of your data

The following table shows the purposes for which we may use your personal information and relates them to the legal basis that allows us to process it:

4. How long will we retain your personal data?

We will process your data for as long as necessary for the purpose for which it was collected. After these periods, the data will be kept blocked for the legally determined period to defend against potential claims and to comply with any legal obligations that may arise.

5. To which recipients can your data be communicated?

Your personal data may be processed by providers acting as data processors.

Data will only be communicated to public administrations if necessary to comply with legal obligations.

6. What are your rights when you provide us with personal data?

If we process your data, you should know that your rights are:

• Right to request access to personal data: You may request access to your data and ask if it is being processed.
• Right to request rectification if the data is inaccurate, or to complete any incomplete data we hold.
• Right to request the deletion of your data.
• Right to request limitation of its processing.
• Right to object to processing: We will stop processing your personal data, except when it must continue to be processed for reasons provided for in the regulations.
• Right to data portability: If the user wants their data to be processed by another data controller, we will facilitate the transfer of their data to the new controller.
• Right not to be subject to a decision based solely on the automated processingof your personal data.

At AcceXible, we process personal data based on the consent you give us when you contact us for a consultation, and you should know that you have the right to withdraw this consent at any time, without affecting the lawfulness of the processing carried out prior to its withdrawal.

To exercise your rights you must contact us by sending an email to support@accexible.com or by writing to the postal address listed in this document.

Whenever you deem it appropriate, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Data of minors

Due to the nature of our products and our target audience, the inquiries we receive are from adults, and in all cases, those over 14 years of age. If parents or legal representatives believe that their children or wards have submitted personal data to us, please contact us by sending an email to support@accexible.com.

8. Data quality

Remember that you are responsible for the data you provide to us, so your information must be truthful, accurate, and up-to-date.

You must always provide truthful information about yourself and update your personal data as it changes, since we must have your current information as long as it is necessary for the purposes of the processing.

The sender must not provide personal data of third parties without first obtaining their prior consent and informing them of this privacy policy. The user is solely responsible for the legality of the data provided.

9. International transfers

We may transfer your personal information to a country outside the European Economic Area (EEA) when processing it by certain service providers. These transfers are always carried out with the utmost care to ensure adequate protection of your personal data by using the safeguards permitted by law, such as the use of standard contractual clauses approved by the European Commission.

10. Modifications

We will only use your personal data as set forth in this document, which is in effect at the time we collect your information.

AcceXible reserves the right to modify this policy at any time, so we recommend that you read it each time you provide us with personal data.

11. Cookies

This website uses Google Analytics (Google Ireland Limited) analytics cookies to obtain anonymous statistics about its use. They are only set if you accept them in the cookie notice; if you reject them, Google Analytics is not loaded. You can change or withdraw your consent at any time from the “Cookie settings” link at the bottom of the page; withdrawing it deletes the analytics cookies.

In addition, the browser stores (in local storage, not in cookies) the chosen language and your cookie choice. These are necessary for the website to work and do not require consent.

Update date: November 7, 2026